FAQ

WHAT IS THE TURN AROUND TIME FOR OUR DIGITAL & PHYSICAL PRODUCTS?

1 - 2 weeks after the wedding our couples will receive their Top 7 images. Then It takes 4 - 6 weeks to receive the full digital wedding package. If physical products have been purchased then an email will be sent out to explain the procedure. Physical products generally take 8 - 12 weeks to be completed.

DOES OUR WEDDING PACKAGE COME WITH DRONE FOOTAGE?

Drone capture is only available for the Diamond and Gold package. It’s also weather, time and location permitted. Drone capture is a bonus that will be added to your wedding video as long as all the paticulars are in place.

HOW LONG WILL YOU KEEP OUR WEDDING FOOTAGE?

Your Wedding video and pictures will be stored away in a safe place for the first year. After the first year you may purchase a 3, 5, or 10 year storage plan.

HOW LONG IN ADVANCE SHOULD WE RESERVE OUR WEDDING DATE?

We recommend reserving your wedding date as soon as you decide that we’re the right wedding company for you. It’s best to set up a meeting 1 year prior to your wedding date, as booking with us early has financial benefits to your overall package.

HOW MUCH TEAM MEMBERS WILL BE AT OUR WEDDING?

Most weddings require 3 - 4 team members present on a full wedding day. The media director will determine how much shooters and assistants will be present. The final decision will be based on the workload and overall guest count.